Terms and conditions for booking events

Booking terms

1. ECC allows you to pay for your event on a sliding scale according to your income, and accepts such payment in good faith. If you cannot afford the concessionary rate, you can request a bursary when you book. Bursaries are offered at the discretion of the Organisers and the ECC Treasurer. Only one bursary place per year is available to any person, and a limited number of bursary places are available.
2. As soon as you have submitted your booking, you should send a payment, usually a minimum 25% deposit, or payment in full, depending on the conditions specified for your event. You do not need to wait to be asked for this payment, and your booking will not be confirmed until the payment is received by the ECC Treasurer.
3. Places will be confirmed strictly in the order they were received, provided a deposit has been paid. Most events will wait for at least one week after bookings open before confirming any places, to give everyone a fair chance to pay their deposit. If you don't send a payment within this time, you may be placed on a waiting list or you may not get a place at all.
4. If an event is over-subscribed, bookings will be placed on a waiting list, but only if a deposit is paid.
5. If you do not pay the full amount at the time of booking, you should pay the balance of the amount you have committed by the date given for the event. This is usually one month before the event begins, but may be earlier for some venues. You do not need to wait for a reminder from the Bookings Organiser, but it is helpful to let them know when you have the made the payment.
6. Deposits and balances should be paid by bank transfer through online or telephone banking. We no longer encourage the use of cheques. Full instructions are included in your booking acknowledgement. We no longer accept cash payments at events.
7. It is important to quote your unique Booking Reference on every payment. Deposits made by bank transfer with incorrect references will delay confirmation of your booking and may be returned automatically.
8. If you cancel your booking at any time up to 14 days before the start of the event, we will return all money paid less £25. If you cancel without good reason less than 14 days before the start of the event, we reserve the right to retain your deposit or the full amount paid at the discretion of the Organisers and ECC Treasurer.
9. If you are booked on to a waiting list and we are unable to offer you a place, or if you ask to be removed from the list before a place becomes available, we will refund all money paid in full.

Booking terms and conditions revised February 2024